Please confirm the robot has started, and check there is no other version of APP running in the backIf the robot still cannot be connected, please restart the robot and APP, and try to reconnect again.

It might be the motor or drive over-heat protection. Please wait for 10 minutes and try again. lf the robotis still unable to move, please check the battery, then confirm whether the emergency stop status isclosed (the emergency stop button lights blue when it is closed), and then check whether the controlleris disconnected.

First confirm whether the emergency stop status has been turned off (the emergency stop switch lightsblue when it is turned off), and then confirm whether the handle has been connected to the correctrobot WiFi. lf it is connected but still cannot be controlled, please wait 10 seconds and try to control therobot again. lf there is still no response, please restart the robot.

At this time, do not use shear control. Please press the soft emergency stop immediately to make therobot lie down, shut down and restart, and try to control the robot to stand again. lf there are stillabnormalities, please contact after-sales service.